After a number of massive delays over the long weekend, JetBlue sent out an apology email, in addition to apology advertisements in East Coast newspapers, to everyone who has ever flown on their airline, with a link to a customer Bill of Rights. The "rights" take the form of vouchers for future travel on JetBlue.
MANOHLA DARGIS of the NY Times writes: "Forget buckets of blood. Nothing says horror like one of those tubs of artificially buttered, nonorganic popcorn at the concession stand. That, at least, is one of the unappetizing lessons to draw from one of the scariest movies of the year, “Food, Inc.,” an informative, often infuriating activist documentary about the big business of feeding or, more to the political point, force-feeding, Americans all the junk that multinational corporate money can buy."
Photo: Mike Licht, NotionsCapital.com, Creative Commons, Flickr
I recently wrote an article on a Supreme Court ruling that limits the ability of patients to sue over defective medical devices if the item has been approved by the Food and Drug Administration (FDA).